Wednesday, March 16, 2011

Yamaha 85AETL

Never been used Yamaha 85hp outboard for sale. SGD8450 or USD6,500 c/w fuel tank and propeller. One unit left.

Yamaha 200AET


All Brand New Yamaha Parts for Sale

Top Cowling
66X-42610-PO-NA only SGD650/USD500 2 units available
Bottom Cowling
61A-42711-05-8D only SGD650/USD500 2 units available
Power Trim Tilt Assembly
63P-43800-04-00 only SGD1040/USD800 2 units available
Lower Unit Assembly
66K-45300-12-NA only SGD1300/USD1000 1 unit available


Turbo Charger & Compressor

Brand New Turbocharger
SGD3250 or USD2500 only!

Volvo Penta Turbocharger P/No3801138
OEM: Borg Warner Turbocharger

Condition:
1 unit brand new
2 units lightly used (less 50%)





SGD2600 or USD2000 only!

Volvo Penta Compressor/Supercharger P/No3803852 24V
OEM: Ogura model TX20

SGD650 or USD500 only!
Ogura Clutch model OSC-MG491-2

Gemini Restructured to Meet Challenges Ahead

It has been a while since we posted our last blog in May last year. Since then, Gemini has gone through a lot of changes. The office has moved and it is now much closer to town. (The new address and contact number has been updated on this blog).

The marine leisure market continues to be sluggish in the year 2010. As such, we have closed the two non profitable units i.e. engine repair and yacht services, at the beginning of 2011. In the coming months, watch out for great bargains as we publish various surplus items that we want to sell on this blog.

The RIB business has enjoyed another strong year in 2010. Re-tubing business is making good profit and we have started selling inflatable fenders to super yachts. Going forward, Gemini will revert back to its roots, concentrating on what we have been doing well - making GIFT (Gemini Inflatable Fenders and Tubes)

Tuesday, May 11, 2010

Finding a Boat Dealer

It has become clear to us that some boat dealers are just not interested in setting up any decent technical capability to support the boats they sell. While there is nothing sinful about making a profit, these dealers are putting the industry in a bad light. New boaters are discouraged by the lack of support and perceived high cost of up-keeping their boats. They may have bought a "wrong" boat and regret their decision to rush into buying one. They may have bought a nightmare instead of a dream boat, not realising the cost of maintenance involve. These problems are compounded by the unrealistic expectation and sometimes misleading perception created by dealers eager to clinch that deal. However, not all dealers are bad. There are one or two good ones we come across in Singapore. Drop us a note if you are interested to find out who they are.

Friday, April 16, 2010

Manage Your Cost

A trip to visit customer could be less costly than you think, if you take some time to plan your route and visiting time. Here are some tips before your next visit:

If you travel eastbound along AYE, there is an ERP gantry between Portsdown Road and Alexandra Road. Go before 0800 or after 0930. Otherwise, expect to pay as much as $1.50.


If you travel westbound using KPE to connect to ECP, go before 0730 or after 0930. Otherwise, expect to pay as much as $3.

If you travel westbound along ECP, there is an ERP gantry after Tanjong Rhu Flyover. Go before 0730 or after 0930. Otherwise, expect to pay as much as $3.

If you travel southbound along CTE, there is an ERP gantry between AMK Ave 1 and Braddell Road. Go after 1100. Otherwise, expect to pay as much as $2.50.

Except for One15 Marina which charge on per entry basis, time your length of stay carefully to avoid extra parking fees. The average expenditure per visit (AEPV) for each marina is as follows:


One15 Marina: $9
RSYC: $5
MKB: $6.08

note: AEPV is defined as one trip, one vehicle with 4 hr stay.

It pays to plan before your buckle up!

Monday, March 1, 2010

Improving Volvo Penta Service in the Marine Leisure Market





Critical mass is absolutely essential in improving Volvo Penta's customer service in the marine leisure market.

Since we began our dealership towards the end of 2006, we have done a total of 30 PDC. However, only about 10 of these boats are still actively being used. 10 boats are just not enough to sustain the business. A good market size should be 25 - 30 boats, based on our current manpower set-up. A bigger overall pool of boats carrying Volvo Penta engines is therefore needed.

How do we increase the pool of Volvo Penta engines when we do not sell boats? In-directly, we could help the dealers through sales, technical and operational support. Starting this year, we will embark on a campaign to engage boat dealers to highlight to them the technology, operating features and benefits of boats fitted with Volvo Penta engines. These dealers may not be aware of Volvo Penta's green commitment; they may not be very familiar with new features available such as Dynamic Positioning, Low-speed & Sportfish mode; they may not know that Volvo Penta engines are more fuel efficient, have lower CO2 emissions, and are quieter.

Our current modus operandi is very reactive i.e. we react only to customer complaint. We are often one step behind, responding to a no-win situation because boat dealers have wrongly committed through ignorance, or over committed in the eagerness to close the sale. By engaging boat dealers out front, we could reduce if not eliminate this problem. After all, keeping good relationship with boat dealers should be helpful when we have to solve teething problem subsequently.

Apart from boat dealers, we will engage boat owners and set ourselves as KPI, owners' willingness to use Volvo Penta engines in his next boat. We have come up with customer loyalty programme to reward customers that stay with us. This could be extended to customers who owned boats with Volvo Penta engine before.

With sufficient market size, we could invest in more manpower (quantity and more importantly quality); increase our inventory for shorter turn-around time; and be more proficient in our work. All these will lead to improved service and greater customer satisfaction.